How to Delete Your Account in Healthio24
If you wish to delete your account on Healthio24, follow these steps:

Step 1: Log into Your Account
Open the app on your device.
Enter your phone number and then the app sends an OTP to log into your account.

Step 2: Navigate to Account Settings
Once logged in, tap on your profile icon or the menu button (usually located in the top-left or top-right corner).
In the bottom navigation bar, go to the “Profile” section.

Step 3: Find the Account Deletion Option
Scroll down until you find an option labeled “Delete Account,” “Close Account,” or “Remove Account.” This might be under “Advanced Settings.”
If you’re unable to find this option, check the app’s Help Center or FAQ section for specific instructions on account deletion.

Step 4: Confirm Your Identity
Some apps may require you to verify your identity before proceeding with the account deletion. This could include entering your password again or verifying your email or phone number.

Step 5: Review and Confirm Account Deletion
You will typically be shown a warning message that explains the consequences of deleting your account. This could include losing all your data, subscriptions, and other app-specific information.
If you’re sure you want to delete your account, select “Confirm,” “Delete Account,” or the equivalent option.

Step 6: Complete the Process
After confirming, you will either receive a notification that your account has been successfully deleted, or you may be sent an email confirming the deletion request.

Important Notes:
Data Deletion: Deleting your account is a permanent action that may result in the loss of all your data. After deletion, you must not log into the app for 90 days for the account to be permanently removed from the system.
Subscriptions: If you have any active subscriptions or purchases, be sure to cancel them beforehand to avoid additional charges.
Recovering Your Account: Depending on the app, you may not be able to recover your account once it is deleted, so be sure to carefully consider this decision.

Need Help?
If you’re having trouble deleting your account, you can contact Healthio24’s support team by emailing owner@meditechhealthcare.org.